Providing a cutting-edge technology in the field of civil and criminal justice, Securus Technologies provide improved public safety and a modern experience in approaches used to handle the two issues. With many law enforcement agencies relying on the approaches used by Securus as they provide secure and powerful technology solutions which are accessible and user friendly. Its headquarters are in Dallas, Texas.
Securus Technologies, recently confirmed that it had offered a challenge to its long time said competitor, GTL. The challenge could be confirmed by having an independent technology judge rule out the company with the most sought after product set, the very best modern tech calling platform, the most economical and resource efficient platform as well as the very quality customer services per the metrics.
Richard A. Smith; Chief Executive Officer at Securus Technologies, sees it best to have a neutral independent judge who would evaluate all of the product sets, both customer service models as well as both calling platforms. He sees it not realistic for Securus to be compared to smaller companies such as GTL, having in mind that Securus had invested more than seven million dollars in the previous four years. Securus used these funds for acquisition of technologies, companies and developing of products as well as acquisition of the state of the art Technology center.
Mr. Richard believes that GTL’s technology platforms are less user friendly, less feature-rich, less centralized systems and primarily premise-based systems. On the contrary, Securus platforms which offer a variety of features to users, more efficient, more user friendly and are more centralized systems in terms of memory and processing. It is evident that the technological capabilities in Securus are not comparable to any other company in the industry. This is considering the robustness of the IT work offered in the platforms, scalability, investments made and resources in general.